Privacy Policy
At Programa de Finanzas para no financieros ("we", "us", or "our"), we prioritize the protection of your personal information. This Privacy Policy describes our operational practices regarding the collection, use, and safeguarding of data when you access our online financial platform, market analysis tools, and user dashboards. We operate with a focus on transparency, ensuring our users in Canada understand their privacy rights and our data management standards.
Categories of Personal Data Collected
To maintain a secure and functional fintech environment, we process the following categories of information:
Identity and Contact Information
Basic identifiers such as your full name, email address, and phone number provided during account registration or support inquiries.
Verification and Compliance Data
Where applicable for account integrity and fraud prevention, we may collect government-issued identification and residency documentation to confirm eligibility.
Technical and Device Identifiers
Automated collection of IP addresses, browser types, device metadata, and technical identifiers used to ensure platform stability and security monitoring.
Usage Analytics and Trading Metadata
Logs regarding your interaction with our tools, market data requests, and navigation patterns. This data is used for system optimization and does not imply custody of user assets.
Lawful Bases for Processing
We process personal information based on standard legal grounds: the performance of our contract with you, our legitimate interest in platform security and service improvement, compliance with legal obligations in Canada, and where you have provided explicit consent.
Operational Use of Data
Programa de Finanzas utilizes your data to facilitate onboarding, manage account authentication, and provide responsive customer support. Technical logs help us identify and mitigate unauthorized access attempts. Marketing is handled strictly on an opt-in/opt-out basis; users may adjust their communication preferences at any time via their account settings.
Data Retention and Sharing
We do not sell user data. Information is shared only with essential service providers, including cloud hosting, analytics processors, and identity verification partners. Data is retained for as long as necessary to provide our services, resolve disputes, or satisfy statutory record-keeping requirements. International transfers are protected by general safeguards to ensure a level of protection consistent with Canadian standards.
Security Measures and User Rights
We implement reasonable physical and electronic safeguards to protect your data. However, no digital system can offer an absolute guarantee of security. You have the right to access, correct, or request the deletion of your personal data. To submit a request, contact our support team. We verify the identity of all requesters before processing to maintain account security.
Updates to this Policy
Significant updates to this policy will be communicated via platform notifications or email.
Last updated: March 23, 2026